April Burns

April Burns is a dynamic leadership strategist and culture champion with 30+ years of success in hospitality, training, and education. Known for her high energy and heart-forward approach, she transforms teams and workplaces by fostering connection, joy, and high performance.

As Senior Account Executive at InterCoastal Net Designs (ICND), April—aka the “Director of Fun”—blends deep hospitality expertise with strategic insight to deliver websites that drive direct bookings and fuel internal culture. She also serves as Founder and President of Hospitality Heroes, a nonprofit celebrating frontline talent across the vacation rental industry.

An magnetic speaker and facilitator, April brings humor, authenticity, and real-world tools to every session. This marks her fourth time emceeing the Vacation Rental Women’s Summit, where she continues to inspire with her signature mix of heart and high impact.