Marketing & Customer Service
ROI Accelerator Understanding Which Metrics Matter For Evaluating & Improving Marketing Performance
In today’s competitive market, it is more important than ever to use your marketing dollars effectively. Understanding which KPIs (key...
The Art of the Ask: Winning Owners Without the Hard Sell
Discover how to grow your inventory and attract the right homeowners through authentic conversations and relationship-driven strategies. This panel of...
Hot Features, Cold Feet: Tech Romance and the Road to Regret
Because love at first demo doesn’t always lead to happily ever after. This session unpacks the biggest reasons tech decisions...
Now Hiring! From Entry to Executive – Building Careers through Revenue Management
The vacation rental industry is booming, and the demand for sharp revenue management expertise is at an all-time high. This...
Direct vs OTA: What Today’s Smart Vacation Rental Website Needs to Compete (and Convert)
OTAs spend millions optimizing their platforms to convert travelers at every step. So how can your website compete—and even outperform—in...
Fixing the Funnel: Why Short-Term Rental Marketing is Stuck—And What Comes Next
The short-term rental world has evolved, but some marketing strategies are still stuck in 2012 (looking at you, spray-and-pray email...
Finding Joy and Purpose in a World That is Radically Changing Because of AI
This talk would be far more philosophical. We'll talk about a 5000 year old journey that begins with the invention...
Serving Authentically: Vision, Resilience, and the Power of Memorable Stays
In an industry built on hospitality, standing out isn’t just about amenities or automation, it’s about the heart behind the...