Marketing & Customer Service

KPIs with Purpose: Connecting Guest Feedback to Operational Excellence, and the Bottom Line
This session explores how to build a culture where KPIs aren’t just numbers; they’re connected to real guest experiences, team...

Women Do It Better: Intuition, Emotion & Direct Booking Domination
Let’s be real: women are dominating the direct booking game — and it’s not by accident. We’re not just marketers;...

Scale Smarter, Not Harder
In this session Cassie could explore what sustainable scaling actually looks like for vacation rental managers. Drawing on her experience...

Mentorship, Momentum, and the Modern Woman in Hospitality Tech
Corie will share personal insights and actionable strategies for building a career with intention, supporting others in the industry, and...

Brand Like a Lady. Close Like a Killer.
This isn’t about going viral—it’s about building a brand that outlasts trends and outperforms the noise. In this workshop, Jennifer...
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