Marketing & Customer Service Archives - Page 2 of 2

Secret Ingredients: Exceeding Expectations with “Unreasonable Hospitality” with April Burns

Dive into the art of “unreasonable hospitality” to transform your service from average to unforgettable. In this session, inspired by...

Learn from the Pros: Grow Revenue through Focus + Process with Leah Freeland and Angie Leone, moderated by Sharon Keefe

Reduce confusion and unnecessary repetition as we uncover the power of single-tasking by mastering key processes that drive revenue and...

Inside-Out Success: How Getting Culture Right Internally Translates to Happy Customers with Lauren Madewell

People appreciate good customer service, but they feel it deeply when they’ve experienced genuine hospitality. These feelings inspire better reviews,...