Changing Guest Perceptions, Behaviors & Expectations for Home Rentals
Session Description:
2021 VR Women’s Summit: Changing Guest Perceptions, Behaviors, and Expectations for Private Home Rentals with Jennifer Hsieh, Vice President, Homes & Villas by Marriott International
Jennifer Hsieh, Vice President, Homes & Villas by Marriott International
Jennifer is Vice President of Homes & Villas by Marriott International, leading the development and growth of Marriott’s first entry into the home rental business. Prior to this role, Jennifer served as VP, CX Innovation, guiding enterprise innovation for the largest hotel company in the world. In her role, she brought together innovation, business strategy, and a deep understanding of consumers to innovate for Marriott’s portfolio of 30 brands. Prior to Marriott, Jennifer led strategic growth initiatives as part of Target Corporation’s Strategy & Innovation division and at Deloitte Consulting, advising on Customer and Market Strategies that drive top-line growth. Jennifer received her MBA from Darden Business School and BA from the University of Virginia.
More about Homes & Villas by Marriott International: Homes & Villas by Marriott International is a global home rental offering launched in 2019 by Marriott International with a vision to bring Marriott’s 90+ years of hospitality expertise to the home rental market. With a focus only on the premium and luxury tier of rental homes, Marriott works with select professional home management companies to ensure that every home listed can be serviced at a standard expected of Marriott International.
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