Marketing & Customer Service
Empathy is a Power Skill Leading with Heart in a Results Driven Industry
The vacation rental industry is booming, and the demand for sharp revenue management expertise is at an all-time high. This...
Operational Excellence The Standards Behind the Stays How Operational Excellence Becomes Brand Power
Pulling back the curtain on the systems, supplies, and standards that make guest experiences consistent and scalable. Attendees will leave...
Is Your VRM Website Ready for 2024? With Amber Carpenter
This hands-on workshop teaches how to leverage qualitative analytics to help you enhance your website design to improve engagement and...
Building Your Brand with Cathedral Thinking: Long-term Strategies for Success with Valerie Gangas, Rebecca Lombardo, Lauren Madewell, Stacy Wesson and moderated by Alex Husner, CMO, Casago
The term “cathedral thinking” is a metaphor borrowed from the meticulous construction of grand cathedrals built in the Middle Ages...
Harmonious Homeowners: How to Gain & Retain the Best of the Best with Lee Sims and Elle McAllister
Are you struggling with landing high-quality homeowners who will stay on your program for years to come? We’ve all been...
Breaking through Analysis Paralysis: A Revenue Management Perspective with Breaking Through Analysis Paralysis: A Revenue Management Perspective with Sarah Franzen and Emily Pattillo
Join us for an enlightening session tailored specifically for women in the dynamic field of revenue management and designed to...
10 Commandments for STR Success with Rebecca Cribbin
Rebecca Cribbin is an Aussie woman, mother, new grandmother, STR property manager, award-winning industry advocate, and twice-published author. During this...